The Chorus App for Zoom Meetings

Our Chorus app for Zoom Meetings is available in the Zoom App Marketplace. The Chorus app for Zoom will up-level meeting experiences by providing in-meeting applications for the tools professionals use everyday. Use the Chorus app for Zoom Meetings to seamlessly engage with colleagues for team selling, and pre-designate each important moment -- all while live on your call.

Note: To enhance your in-meeting experience with the Chorus app for Zoom, you can use our native recording app from the Zoom Marketplace in parallel. There’s a good chance this is already available to you! You’ll know it by the “Live on Chorus.ai with Zoom” indicator in the top left of your calls. Reach out to your Chorus admin or support@chorus.ai if you have any questions regarding your access.

Highlights Include:

• Note Taking: No more sticky notes or digital notepads needed. Craft better action plans & follow-ups since all your live in-meeting notes will be attached to the actual conversation context.
• 1-Click Pins: Easily bookmark key moments live so you can stay focused. Review or share these key moments with your manager or peers to keep things moving. These pins are added to a private playlist for follow up.
  
• #Hashtags: Out-of-the-box tags push high-value moments such as #CustomerStories directly to a Chorus playlist, taking knowledge sharing to the next level.
• @Mentions: This tried and true Chorus functionality will now be available within Zoom, so that you can bring in others during the call to get your deals over the line, faster.

First, ensure you’ve downloaded the Chorus app for Zoom. Here are the steps to download:

1. Go to the Zoom Apps Marketplace and download the Chorus app for Zoom*
   Note: Your Zoom Admin will need to enable the Zoom Apps feature in order for you to download the Chorus app from the Zoom Marketplace. See Zoom's App Approval documentation.
   
2. Click here to go to the Chorus app in the Zoom Marketplace. 
3. Click Add to add the Chorus app.
4. Now that the Chorus app is added, open up a Zoom meeting on your desktop, and click on the Apps button in the Zoom toolbar.
   
   
5. Within “My Apps,” find Chorus for Zoom Apps, and click Open to launch it start reaping the benefits! 
   

Note: If your admin has set up the Chorus App for Zoom Meetings, in Chorus, go to your personal settings to the Zoom App Integration section and click Install Zoom App. If you don’t see the Apps option or the Chorus app as an option to download, reach out to your Chorus admin.

FOR ADMINS: Learn how to set up Zoom apps.

How to use the Chorus app for Zoom Meetings  

1. Once installed, the Chorus app for Zoom will be accessible on your customer-facing calls where you see the “Live on Chorus”--
   
   If Chorus isn't recording the call, add Chorus to a live call by opening the Chorus app for Zoom:
   
   
2. Open the Chorus app for Zoom by selecting it from your active Zoom Apps list in the dropdown.
   
   
3. Take Notes:
   1. No more sticky notes or notepads needed. Take notes live in-app to craft better action plans & follow-ups, as your notes will be attached to the actual conversation context.
   2. Start typing to tag your note with the timestamp of the call. This will attach to the Chorus recording, making post-call review efficient

5. Add 1-Click Pins:
   1. Easily bookmark key call moments live so you can stay focused. Review or share these key moments with your manager or peer to keep things moving.
   2. Click the Pin-shaped button next to the note editor. It will automatically tag the active moment with the associated timestamp for easy review and follow up

6. Use #Hashtags:
   1. Out-of-the-box tags push high-value moments such as #CustomerStories directly to a Chorus playlist taking knowledge sharing to the next level.
   2. Enter the # symbol in the note editor. Select from available hashtags the dropdown or start typing to auto-complete a hashtag you have in mind.
   3. Using #hashtags will create a snippet of your call from your timestamp at time of hashtag which will be automatically added to a playlist dedicated to that #hashtag for you. Each time you use the same #hashtag, we will add another snippet to the same #hashtag playlist which will be browsable by you and your team.

7. @Mention Others:
   1. This tried and true Chorus functionality will now be available within Zoom, so that you can bring in others during the call to get your deals over the line faster.
   2. Enter the @ symbol in the note editor. Select a team name or person from the dropdown or start typing to auto-complete a team or person you have in mind

8. Other functionality:
   1. Delete a comment, @mention or #hashtag → Hover over a note in the list and click the X icon to delete the note
   2. Edit a comment, @mention or #hashtag→ Hover over a note in the list and click the pencil icon to edit the note. Save or cancel your changes

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Once you're off your call, you'll see all your notes, @mentions, hashtags and pinned moments already timestamped for you in Comments on the call review page in Chorus.  

Note: Need to troubleshoot the Chorus App? Read more here.

Uninstalling the Chorus app for Zoom Meetings

Should you need to uninstall the app, please follow these steps:

1. Login to your Zoom Account and navigate to the Zoom App Marketplace
2. Click Manage > Installed Apps or search for the Chorus app for Zoom
3. Click the Chorus app for Zoom
4. Click Uninstall