The conversations you or your team are having with customers are one of the most powerful pieces of content in your company... but how can we make sure others can benefit?
We've found incredible value in sharing call moments out, whether it's for giving feedback to the product team straight from the voice of the customer, sharing internal team wins, or just having a call recording to share with our customers.
Here's how! Note: your role type in Chorus will need to have the correct permissions to do this. Ask your Chorus admin if you are unsure.
Sharing a call from the Recording Page
1. Click Share Meeting on the top right of the page
2. Edit your call clip
The recording is time-stamped to where you are in the audio player - so if you're 3:51 into the call, that's where your recording will start. By default, the recording will then go until the end of the call.
The portion of the call that will be clipped will be the portion that is not grayed out. Just click drag the slider to the correct portion of the call you want, and click finish cropping.
3. Optional: Set Link Privacy under "Advanced"
Should you want to set certain controls on your snippet link, click on "Advanced" to expand options such as receive an email notification every time the link is viewed, limit who can watch the clip to only people in your organization who use Chorus, or set your link to expire after three, seven or 30 days.
Check the box next to the parameter(s) you'd like to apply to your snippet, and press "Copy" to copy the snippet link and share!
4. Paste that link into Slack or email to share your call clip out!
The best part - anyone can view that link, even if they do not have access to your team's instance of Chorus. Whether you're sharing your call recording with a prospect, or internally to your CEO, they can view the video and audio of the call in our web video player.