Following up is the bane of every rep - it's annoying, it requires time, but nothing can destroy a deal faster than poor follow up.
How to make this process easier? Have Chorus.ai take your Next Steps for you?
Our customer algorithms pick up anything related to Next Steps for you automatically, such as "our next steps are", "I'll follow up with you", "I'll send you more info", etc. What does this mean?
The more concrete your next steps are, the better Chorus will be at picking them up
Now you will never have to spend the last 5 minutes of a call trying to scribble down what the prospects says, miss something important, and send a follow up email with missing action items again. Especially valuable for any rep that finds themselves on back-back calls, or sending a follow up a day late!
Quickly finding your Next Steps
1. Next Steps from the Recording page
You can easily find your Next Steps anytime you're on any call recording by clicking on the Next Steps theme on your Call Review tab. This will pull up the transcript and allow you to play those moments.
Pro Tip: You can also skip directly to the last 5 min of the call and listen to it at 1.5x speed to get full context!
2. Next Steps from the My Recordings page
The My Recordings page will show you a list of all your most recent calls. Just click the number under Next Steps, and Chorus will pull up your Next Steps for you, without having to click into the full call!