Chorus Scorecards: Overview

Chorus Scorecards is a tool designed to help you deliver effective coaching programs for your reps. This article will take you through how to leverage the power of Chorus Scorecards - whether you're a Sales Enablement Leader designing a new coaching initiative, a Manager grading your team's calls, or a Rep requesting feedback on one of your latest conversations - using Chorus scorecards put you on the fast track to leveling up you and your team's skill-set.

For feedback or questions please get in touch with support@chorus.ai. 

How it works:

1. Launch an Initiative
2. Managers Coach
3. Reps learn / improve
4. Track progress

Introduction to Chorus Scorecards

Effective sales reps need to be able to master skill sets from navigating the discovery call to correctly positioning the product for demos. To help reps succeed with sales initiatives like these, sales leadership and enablement teams need a simple path to manage robust coaching programs for their sales organization.  

Chorus Scorecards help you implement granular feedback loops that improve sales results. Scorecard initiatives can be customized for specific sales methodologies, or you can use one of our zero-set up, Out-of-the-Box Templates for coaching on topics like Discovery Calls or Cold Calls. From here, managers can easily score the quality of their reps’ conversations and add personalized feedback to explain scores and help them improve skills over time, and enablement teams can track participation and progress of different coaching programs to guide the team to sales excellence and establish a culture of coaching. 

Scorecards are a dynamic tool that is used differently depending on your role. 

• For Enablement Teams, Scorecards are a 1-stop shop to launch initiatives, track progress, and promote a coaching culture. 
• For Managers, Scorecards are short-cuts to coach the right calls with the help of AI recommendations, requests from reps, and structured templates.
• Scorecards help Reps learn from their peers and managers with straightforward feedback, links to top examples, and personal progress tracking.
  
  

Getting Started

It’s very easy to get started; just select your role! 

Sales Leadership / Enablement

Team Manager

Sales Reps