FAQs
- Why Are Some of My Chorus Buttons Missing?
- How can I see an Inactive User’s Recordings and Analytics Data?
- How to Stop Recording a Webex Meeting
- What Happens if I Deny an Invite for an Active User?
- Why Can’t I See All Reps in The Rep Drop-Down Filter?
- Renaming the Chorus Notetaker
- What counts as viewing a call in Analytics?
- How can I stop recording or turn recording off for a call?
- New UI - Chorus Got a Make Over
- Why can’t I create Saved Views anymore?
- Can I add Chorus Back to a Call After it Leaves?
- How do I Ensure I'm Seeing The Most Up-To-Date Call Information in Chorus?
- What does “Stage” refer to in Chorus?
- Which Dialers does Chorus support?
- Can I add Chorus to a live call even if my Zoom meeting has a password?
- Can I pause (and then resume) a Recording?
- Do Smart Playlists add moments from old calls, new calls, or both?
- What’s the difference in sharing a Snippet internally VS sharing with an external contact?
- Is there a limit for the number of Admin users you can have?
- What’s the maximum length of a Chorus recorded meeting?
- Does Chorus have a storage limit?
- How long does Chorus keep calls records?
- Does a call need to be saved in Zoom in order to be accessible on Chorus?
- Can I log In With Salesforce or Do I Need A New Account?
- What's Needed for Chorus to Record?
- Editing A Call: How can I edit a call? How can I download a transcript? How can I make a call private? How can I delete a call?